Smoothing the path for your new CEO

This article was originally published in Strategic Communication Management, September 2011. Melcrum Publishing Limited, London, UK (2011).

Successful CEO transitions often begin with a period of active listening to all stakeholders, especially when the new leader comes from another industry. Embedding more formal research processes into the CEO’s decision-making approach further enhances the chances that he or she will make effective decisions — and be able to convince others to follow the path they lay out.