Successful CEO transitions often begin with a period of active listening to all stakeholders, especially when the new leader comes from another industry. Embedding more formal research processes into the CEO’s decision-making approach further enhances the chances that he or she will make effective decisions — and be able to convince others to follow the path they lay out.
Smoothing the path for your new CEO
This article was originally published in Strategic Communication Management, September 2011. Melcrum Publishing Limited, London, UK (2011).