Getting senior leaders out on the floor to meet employees can be a really effective way to increase visibility and build a bond between senior management and the front line. However, if leaders truly want to make a positive impression on employees, they have to be willing to meet them at a personal level.
Engaging Employees During Site Walkabouts
This article was originally published in Delivering effective senior leadership communication, Melcrum Special Report, Oct. 2005. Melcrum Publishing, London, UK (2005).