Engaging Employees During Site Walkabouts

This article was originally published in Delivering effective senior leadership communication, Melcrum Special Report, Oct. 2005. Melcrum Publishing, London, UK (2005).

Getting senior leaders out on the floor to meet employees can be a really effective way to increase visibility and build a bond between senior management and the front line. However, if leaders truly want to make a positive impression on employees, they have to be willing to meet them at a personal level.