In 1992 and 2004, Angela Sinickas wrote articles refuting the common misperceptionbased on well publicized but highly flawed research designthat supervisors are employees’ preferred source of information on all business topics. A look at her survey database showing results for the last five years shows that supervisors are now a distant third choice behind intranets and publications.
Employees Prefer Intranets to Supervisors 2 to 1
This article was originally published in Strategic Communication Management Volume 13, Issue 6: October/November 2009. Melcrum Publishing Limited, London UK (2009).