Conducting Research with Hard-to-Reach Employees

This article was originally published in How to Communicate with Hard-to-Reach Employees, Melcrum Special Report, 2008. Melcrum Publishing Limited, London, UK (2008).

Hard-to-reach employees aren’t only a difficult communication challenge—they also present a tricky challenge when it comes to conducting research. Here’s some advice for getting good response rates from employees who do not work on computers.


Warning: opendir(/home/sinicom6/public_html/wp-content/uploads/pdf-light-viewer/1068-pdfs): failed to open dir: No such file or directory in /home/sinicom6/public_html/wp-content/plugins/pdf-light-viewer/src/libraries/directory_helper.php on line 48