Employee-Supervisor Communication Model

Q: The visionary management of our 100-employee non-profit organization has appointed a small team to explore and develop an effective model for employee-supervisor communication. The goal is to replace subjective performance appraisals with this tool.

Earlier this year, we encouraged 6-month personal goal-setting matrices, but were met with no enthusiasm the second time around.

Can you point me in the direction of any successful organizations or literature on this subject?

Michele Clark

A: Dear Michele:

This is a fairly specialized topic. I think you might want to start by contacting the American Compensation Association. They can provide you with Web sites, publications and other HR associations focusing on innovative ways to assess performance. Sounds like a very interesting challenge. Let me know what you come up with!

Angela D. Sinickas