Q: I am a survivor of a merger of four regional airlines in Canada. As the sole body in charge of employee communications for an organization with 6,000 employees based in dozens of communities from coast to coast, I’m feeling just a tad overwhelmed. I have been tasked with a number of challenges, not the
Q: What words of wisdom can you pass on about when you’re working for a company that is reluctant to survey: “Oh, staff have been over-surveyed; we don’t want to bother them.” Unless we set goals and measure, we can never determine if all the effort has been worthwhile. Help! Many thanks for your assistance.
There are many factors affecting response rates on employee surveys, from the length of the survey to where it’s administered to incentives for completing it.
Combining the percentages is useful in visually showing at a quick glance the good and the bad. It also makes it easier to show comparisons for your organization versus database norms. But there is a benefit to still having the data captured in the five buckets in the first place.