What questions should you ask, and how should you word them, to gauge the effectiveness of your communications program? Here are some good places to start.
Survey Considerations
When (Not) to Survey and the Role of Third Parties
Q: I am a survivor of a merger of four regional airlines in Canada. As the sole body in charge of employee communications for an organization with 6,000 employees based
Practitioner’s perspective
Issues to consider for in-house communicators who are considering conducting their own research, whether focus groups or surveys.