Supervisors

Bottom-line impact of internal communications on engagement

Carrying out employee engagement research allows communicators to demonstrate the bottom-line outcome of their work and, by measuring employee satisfaction, highlights where there are insufficient levels of communication or engagement. The role communication plays in engagement can only be proved if a survey instrument includes enough – or the right kinds of – questions about communication.

Employee-Supervisor Communication Model

Q: The visionary management of our 100-employee non-profit organization has appointed a small team to explore and develop an effective model for employee-supervisor communication. The goal is to replace subjective performance appraisals with this tool. Earlier this year, we encouraged 6-month personal goal-setting matrices, but were met with no enthusiasm the second time around. Can

Employees Prefer Intranets to Supervisors 2 to 1

In 1992 and 2004, Angela Sinickas wrote articles refuting the common misperception—based on well publicized but highly flawed research design—that supervisors are employees’ preferred source of information on all business topics. A look at her survey database showing results for the last five years shows that supervisors are now a distant third choice behind intranets and publications.

Supervisors’ Role in Communication: Are supervisors employees’ preferred information source?

Regardless of how trustworthy immediate managers are, they’re NOT a preferred source on topics that are perceived to be beyond their area of expertise, such as company strategy and company financial results. Discover the role employees want their supervisors play in the mix of information sources on different topics.