In 1992 and 2004, Angela Sinickas wrote articles refuting the common misperceptionbased on well publicized but highly flawed research designthat supervisors are employees’ preferred source of information on all business topics. A look at her survey database showing results for the last five years shows that supervisors are now a distant third choice behind intranets and publications.
Managers
Supervisors’ Role in Communication: Are supervisors employees’ preferred information source?
Regardless of how trustworthy immediate managers are, they’re NOT a preferred source on topics that are perceived to be beyond their area of expertise, such as company strategy and company financial results. Discover the role employees want their supervisors play in the mix of information sources on different topics.
Read Supervisors’ Role in Communication: Are supervisors employees’ preferred information source? »
Measuring supervisor communication
Ongoing measurement of the effectiveness of manager communication is an important element of any program to support and improve skills and competencies in this area. Here, Angela Sinickas explains how to use absolute and relative measurement techniques to gather specific feedback on all leaders, starting with the CEO
Supervisors Are STILL Not the Preferred Communicators!
In 1992 I wrote an article explaining that the many research studies “proving” that supervisors are employees’ most preferred source of information on all business topics are wrong. Twelve years later, I find that too many communicators and their executives still don’t realize this.
Read Supervisors Are STILL Not the Preferred Communicators! »
How to measure supervisor communication
How you measure the effectiveness of supervisor communication depends on your objectives and how the results will be used.
Supervisors are NOT the preferred communicators
The many research studies that have “proved” that supervisors are employees’ most preferred source of information on all business topics are wrong. The conclusion is flawed because the way the studies were designed is faulty.