The grids in this guide should serve to make executives more aware of possible differences in the countries they visit to enhance their own effectiveness as communicators and to strengthen employees’ perceptions of them as excellent leaders. The grids provide suggestions when traveling to other countries for adapting several typical aspects of meetings that executives conduct with either other executives or with employees.
Areas for improvement across global business can be highlighted and made better through local measurement, mentoring and smart KPIs.
When global communicators review their department’s performance with executives, they’re often asked, “Can you break it down to six key indicators?” So here are suggestions for those six key metrics, but also quite a few more measurements that need to be tracked in order to know what to do to achieve better numbers the next time.
Using communication survey results from all over the world, this article summarizes trends in differences in how different countries prefer information on different topics, and differences in how they perceive the topics themselves
Using communication survey results from all over the world, this article summarizes trends in how satisfied employees are with internal communication and how well their supervisors commuicate with them
Before conducting research beyond your own country’s borders, it’s important to consider a number of cultural differences that have significant implications for the success of the research.
When we think of miscommunication across national boundaries, the most memorable blunders often relate to problems of translation. But there are far more subtle pitfalls that can occur.