Successful CEO transitions often begin with a period of active listening to all stakeholders, especially when the new leader comes from another industry. Embedding more formal research processes into the CEO’s decision-making approach further enhances the chances that he or she will make effective decisions — and be able to convince others to follow the path they lay out.
Help CEOs See Communication as a Business Process
How can you educate a senior executive who has not yet “seen the light” to value the communication functionand youmore highly?
Measuring supervisor communication
Ongoing measurement of the effectiveness of manager communication is an important element of any program to support and improve skills and competencies in this area. Here, Angela Sinickas explains how to use absolute and relative measurement techniques to gather specific feedback on all leaders, starting with the CEO
Engaging Employees During Site Walkabouts
Getting senior leaders out on the floor to meet employees can be a really effective way to increase visibility and build a bond between senior management and the front line. However, if leaders truly want to make a positive impression on employees, they have to be willing to meet them at a personal level.
Improving staff perceptions of leaders
Employee perceptions of leadership correlate strongly with a companys financial success. Since communication opportunities between leaders and employees help form employees opinions of leaders, communicators should be doing all they can to enhance and improve these contact points.