Many research studies show that inter-departmental communication is weaker than intra-departmental; this article shows how to identify and fix the specific problems between pairs of departments with dysfunctional commuication that affects business results
How you can use a survey to prove the link between employee communication, company culture and successful business outcomes.
Most of my writing tries to convince communicators about the importance of conducting research and to illustrate examples of how it can be used. But are there times that we should avoid measurement? Read on and decide for yourself if the following five (humorous) reasons for not measuring might apply to you.
The trick to being able to calculate ROI is to focus on small elements of our communications that are directly focused on changing some measurable behavior of our audience that has a bottom-line impacteither on increasing the organizations revenue or reducing its costs.
Employee perceptions of leadership correlate strongly with a companys financial success. Since communication opportunities between leaders and employees help form employees opinions of leaders, communicators should be doing all they can to enhance and improve these contact points.
When leaders choose not to communicate with employees, or not to allow them access to important information, it can exact a heavy price. A communications gap doesn’t only undermine morale and performance, it can ultimately impact the bottom line.