Linking Communication Measurements to Business Goals
Courtyard Marriott 901 W Olympic Blvd, Los Angeles, CA, United StatesAngela Sinickas delivers the opening keynote at the March 2018 Poppulo Communicators Forum.
Focused Diagnostics • Practical Solutions • Business Results
Angela Sinickas delivers the opening keynote at the March 2018 Poppulo Communicators Forum.
Keynote - Research. Sometimes we see operational numbers that tell us there is a problem, but our assumptions on what is causing the problem may be wrong. We develop strategic communication plans to take people on a journey to our new future, but we don’t do the upfront research to understand where they are right now, or what it might take to get them moving in a new direction.
This pre-conference workshop offers tips and a chance to practice more effective ways to convince leaders to listen to our advice. These include using easily gathered data as part of the pitch, offering options and using two different techniques to overcome objections.
It’s hard to connect our work with our organization’s desired results unless we plan our communication strategies from the beginning to help deliver those results. This workshop will give you an easy-to-follow, step-by-step process to connect communication to business goals—and then prove the value of the communication.
Sinickas Communications is a sponsor and exhibitor at the 2018 IABC World Conference in Montreal.
In this two-hour workshop, you will learn the difference between communicating about an organizational strategy and communicating in a way that actually fulfills the strategy. You will use a step-by-step process for engaging your executive management in communication planning in a way that feels like other, logical business processes they are comfortable with, and makes it easy to know what to measure.
Half-day workshop: Conducting research and measurement can be a lot simpler than most communicators think, and often doesn’t require a survey of any kind. Using timing correlations or pilot/control groups can isolate the exact amount of impact communication had on behavior change, which lets us calculate a credible ROI for the incremental financial value we have added to our organization’s bottom line.