• Develop
a shared set of expectations with your executives or clients about
the role and value of the communication function.
• Optimize
your communication staffing and outsourcing so your team has the
right combination of skills and knowledge to meet those expectations.
• Build
stronger rapport with executives so they feel more comfortable around
you.
• Be
prepared to handle the most likely crises facing your organization.
• Prioritize
your work more effectively.
•
Apply new techniques for
learning the business of your organization so you have more to
contribute as a communicator.
•
Use communication to help
solve executives’ operational problems.
• Use
informal stakeholder research to get management’s attention focused
on the need for the communication solutions you can offer.
• Appropriately
take the initiative to contribute to executive decision-making when
you know you can add value.
• Present
your communication plans in terms of their financial value to your
organization’s success.
• Be
more persuasive in gaining your management’s approval for the
solutions you suggest to the problems they’re facing.
• Use
negotiation techniques to overcome barriers between your viewpoint
and those of your executives or clients.
• Consult
with internal and external clients more effectively.
• Measure
the right aspects of client satisfaction.
…And much, much more