The following is an excerpt from a chapter in the manual "How to Measure Your Communication Programs" by Angela D. Sinickas copyright 2005 Angela D. Sinickas. All rights reserved. ISBN 0-9661757-1-9
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	Working with Your Task Force
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	A project as complicated as a communication audit can benefit greatly from the help of an advisory task force that meets with you during four half-day sessions over a five-to-seven-month period. Their role is to help plan upcoming steps and to provide preliminary reactions to the findings from each stage just completed. Otherwise the audit risks asking the wrong questions of the wrong people and becoming just another corporate 'ivory tower' project, unrelated to the realities of your organization's operations. (I'm using an employee communication audit throughout the rest of this chapter as my illustration because it requires more steps. If your primary focus is external communication, all these steps can be easily adapted for a task force that includes some customers.) This chapter will help you: • Determine the right number of task force members. • Select a representative cross-section of employees and managers that reflects your work force. • Invite the members to participate. • Select a meeting site. • Have the right tools and materials available for meetings. (End of Excerpt)